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Driver Info is located in the \Utility\ folder on the DVD. |
| The DVD menu may not launch properly if the Windows operating system is not updated with the latest service packs and critical updates. | ||
| Solution: Update the Windows operating system with the latest service packs. |
| KYOCERA Net Viewer may not install correctly on PCs using Microsoft Windows Installer before 3.1 v2. | ||
| Solution: Update to the latest service pack and install the latest Microsoft Windows Installer. |
| When updating a utility using the DVD Software Installer, the utility installed incorrectly. This is a known issue with the Microsoft Windows Installer. | ||
| Solution: Uninstall the previous version of the utility before installing the new one. |
| Selecting some screen resolutions and text sizes may cause parts of the Driver User Interface to disappear. | ||
| Solution: Adjust your screen resolution and text size so that all buttons on the User Interface are visible. |
| Feed method cannot be configured in Client Tool when the SSL check box is selected in the settings dialog that opens from Scan > Preferences. This occurs when SSL or Enhanced WSD over SSL is disabled on the device. | ||
| Solution: The TWAIN Driver requires SSL for communication. Check Client Tool, CCRX, and the actual device to ensure the following are ON: SSL and Enhanced WSD over SSL. |
| The Duplex feature is enabled only when a Duplex unit is installed. |
| Adobe® Reader® 8.0 or later is required to read the PDF documentation. |
| Some versions of Internet Explorer display the following warning when the Readme file is opened from the DVD. Active content can harm your computer or disclose personal information. Are you sure that you want to allow DVDs to run active content on your computer? | ||
| Solution: Click Yes to open the file. The Readme file is pure html without active content, but some versions of Internet Explorer display a warning for any html document that is launched from an external drive. |